Please note that the information on this website is correct at the time of uploading and is meant as guidance only. Staff should always refer and follow Partnership guidelines and their own organisation's work instructions and policies.
People don’t always see eye-to-eye. People disagree. People argue. And conflict is an inherent part of what we are. However, it is how we deal and manage the conflict that is important. Some people are too pushy and say too much. Others are too passive and don’t say anything at all.
Fear not. This interactive course is designed to help you deal with those difficult, highly emotional conflict situations in a more effective manner.
This course is for you if you have ever uttered the immortal words, “After an argument, I always think of the awesome things I could have said.”